Cancellation Policy
Last Updated: January 14, 2026
Important: Cancellation charges are determined by hotels, airlines, and other service providers. Rudraksh Safar facilitates the cancellation process but does not set refund amounts.
1. Cancellation Request
- All cancellation requests must be submitted in writing via email to [email protected] or WhatsApp (+91 92036 50311).
- Cancellation is effective from the date we receive and acknowledge your request.
- Verbal cancellation requests will not be processed.
2. Standard Cancellation Timeline
| Time Before Departure | Indicative Charges |
|---|---|
| 30+ days | Deposit forfeiture + supplier charges |
| 15-29 days | 25-50% of package cost + supplier charges |
| 7-14 days | 50-75% of package cost + supplier charges |
| Less than 7 days | 75-100% of package cost |
| No-show | 100% forfeiture |
* These are indicative charges. Actual charges depend on supplier policies at the time of cancellation.
3. Non-Refundable Components
- Visa fees and processing charges
- Travel insurance premiums
- Non-refundable airline tickets (as per airline policy)
- Special event tickets or attraction passes
- Administrative and service fees
4. Peak Season & Special Bookings
Bookings during peak seasons (Diwali, Christmas, New Year, school holidays) or for special events may have stricter cancellation policies as determined by suppliers.
5. Amendment Charges
Changes to confirmed bookings (dates, names, destinations) are subject to supplier availability and may incur additional charges.
6. Force Majeure
In case of cancellation due to Force Majeure (natural disasters, pandemics, war, government restrictions), refunds will be subject to what we recover from suppliers. We are not liable for any non-refundable amounts.
7. Contact for Cancellations
Email: [email protected]
WhatsApp: +91 92036 50311
Response Time: Within 24-48 hours
Recommendation: We strongly advise purchasing comprehensive travel insurance that covers trip cancellation for unforeseen circumstances.