Privacy Policy

Rudraksh Safar (“we”, “us”, “our”), located at GE Road, Bhilai 3, Chhattisgarh – 490021, India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal & Identity Information

• Full name
• Date of birth
• Passport details (for travel bookings only)

b) Contact Information

• Email address
• Phone number
• Residential address

c) Travel Information

• Travel preferences
• Dietary or special requirements
• Booking history with us

d) Financial Information

Payment details processed only through secure third-party payment gateways (We do not store card or banking details on our servers.)

e) Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your data to:

• Process and manage bookings and inquiries
• Send booking confirmations, updates, and itinerary details
• Assist with visa and documentation processes
• Process payments and generate invoices
• Provide customer support and complaint resolution
• Improve our services and website experience
• Send promotional communication only with your consent
• Comply with legal and regulatory requirements

3. Data Sharing

We may share your information only with:

• Service Providers: Airlines, hotels, transport operators, tour partners
• Government Authorities: Immigration, customs, or regulatory bodies as required by law
• Payment Processors: Secure third-party gateways for transaction processing

We do not sell, rent, or trade your personal data to any third party.

4. Data Retention

We retain your personal information for:

• Up to 7 years from your last transaction, or
• As required by applicable laws and regulations

After this period, data is securely deleted or anonymized.

5. Your Rights

Subject to applicable Indian laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (subject to legal obligations)
• Withdraw consent for marketing communication

Requests can be made using the contact details below.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss, or misuse.

However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings if you choose.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page. Continued use of our website or services after updates constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, please contact:
Rudraksh Safar
GE Road, Bhilai 3, Chhattisgarh – 490021
Email: [email protected]
Phone: +91 92036 50311